First steps
Take the following steps promptly and preserve a clear record.
- Document the date the decision was received
- Identify the precise stated ground
- Collect records that address the ground and support eligibility
Avoid these mistakes
Actions taken under stress can create additional legal or evidentiary problems.
- Do not submit a generic appeal without evidence
- Do not wait until the end of the period
- Do not provide incomplete or inaccurate information
Documents to preserve
Keep the complete originals and work from copies where possible.
- Denial decision
- Original application
- Eligibility, medical, and circumstances documents
Individual advice
This checklist is general. The correct response depends on the specific decision, evidence, deadline, and authority involved.