First steps
Take the following steps promptly and preserve a clear record.
- Keep the envelope and proof of service
- Identify the procedure and response deadline
- Collect agreements, payments, communications, and witness information
Avoid these mistakes
Actions taken under stress can create additional legal or evidentiary problems.
- Do not ignore the claim
- Do not admit liability without review
- Do not contact a represented party directly
Documents to preserve
Keep the complete originals and work from copies where possible.
- Claim and all exhibits
- Proof of service
- Contracts, invoices, and communications
Individual advice
This checklist is general. The correct response depends on the specific decision, evidence, deadline, and authority involved.